Read the following letter and answer the questions.
reply email to Mr. Smorals order. Use the following guide and useful
expressions to help you.
1. Say you’ve received
the letter and thank them for the order.
2. Agree to the usual discount, and tell your
client that you can deliver the goods before the end of April.
3. Say that you cannot send the Camcorders because
they are out of stock (agotado), until June, but offer a cheaper
model (the Sony ColourCam, $490) in its place.
4. Remind Mr. Smorals that payment is by direct
bank transfer as usual when he receives the goods and the sales invoice.
5. Ask for confirmation of the Sony ColourCam and
finish the letter in a friendly, but business-like way.
Thank you for your order/letter dated/of...
We can offer a discount of...
We can deliver by/before/at the end of... / We can guarantee delivery...
Unfortunately,... / However,...
I regret to inform you that,... / However,...
We expect/hope to receive...
We would appreciate payment by... / We wish to be paid by...
Upon receipt of the goods/invoice
If you need any further information, please do not hesitate to contact
us/please get in touch
If you have any (further) queries,...
We look forward to receiving your reply/confirmation (regarding...) as
soon as possible.
Check with a sample mail
La Mansión del Inglés. http://www.mansioningles.com
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