- Good afternoon, Asia Today. How can I help you?
- Hello, Iíd like to speak to Alfredo Spinetti please.
- One moment sir, Iím putting you through.
- Thank you.

- Hello, is that the advertising department?
- Yes, Tania speaking. How can I help you?
- Iíd like to speak to Alfredo Spinetti
- Iím afraid heís in a meeting at the moment. Can I take a message?
- Yes please. Iím calling about our last advertisement that appeared in the European edition of Asia Today. Iím afraid thereís been some confusion and the ad you printed was intended for the South American edition.
- Right. Can I have your name please?
- Yes, itís Tony Snackerfinson
- Could you spell your surname for me please?
- Certainly, itís Snackerfinson S-N-A-C-K-E-R-F-I-N-S-O-N
- Thank you, and the name of your company?
- Nokia UK
- Right, and can you give me the date of the edition which had the error?
- Yes, it was last monthsÖerÖthe February edition.
- And the problem is that the ad. we published in the European edition should have been in the South American edition of the magazine?
- Thatís correct.
- Okay then. Can I take your phone number please?
- Of course, itís international code 0044 then 0207 7603395.
- Can I read that back to you? 0044 0207 7603395.
- Thatís right.
- Thank you. Iíll make sure Alfredo gets the message and heíll ring you as soon as possible.
- Thank you very much.
- Youíre welcome. Goodbye.
- Bye.

0 is pronounced 'oh' in the UK and 'zero' in the USA

3044931 - Three oh double four nine three one (UK) / Three zero double four nine three one (USA)